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Privacy Policy for RFW Training

Effective Date: 4/1/2025

Last Updated: 4/22/2025

This Privacy Policy describes how RFW Training (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information through our website, platform, and related services.

We are committed to protecting your data and respecting your digital rights in compliance with applicable U.S. federal and state laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Children’s Online Privacy Protection Act (COPPA), and General Data Protection Regulation (GDPR) for EU residents.

1. Information We Collect

We collect the following types of information:
a. Personal Information
  • Full name
  • Email address
  • Phone number
  • Billing address and payment details
  • IP address and geolocation
  • Login credentials (for account creation)
  • Communications and course progress
b. Non-Personal Information
  • Browser and device information
  • Usage data (e.g., time on page, clicks, session logs)
Referral source or campaign metadata

2. How We Use Your Information

We use your data to:
  • Register and manage your account
  • Deliver online course content
  • Process payments and send receipts
  • Send updates, confirmations, and customer support communications
  • Analyze website performance and user experience
  • Comply with legal obligations
  • Potentially build or enhance future services, tools, or affiliated products under the RFW Training umbrella or similar internal projects
Your data may also be anonymized and used for business intelligence and product development.

3. Legal Bases for Processing (GDPR)

If you are located in the European Union (EU), we only process your personal data under the following legal bases:
  • Consent (you have given clear consent to process your data)
  • Contractual necessity (we need your data to fulfill a contract)
  • Legal obligation (we must comply with the law)
  • Legitimate interest (for non-intrusive analytics, fraud prevention, future offerings, etc.)

4. Your Rights

Depending on your location, you have the right to:
Right Description
Access Know what personal data we hold about you
Correction Request correction of inaccurate data
Deletion Request deletion of your personal data (right to be forgotten)
Opt-Out Decline marketing emails or certain data sharing
Portability Receive a copy of your data in a structured format
Withdraw Consent Withdraw consent at any time (EU/California residents)
To exercise any of these rights, please contact us at info@rfwtraining.com with the subject line: “Privacy Rights Request.”
5. CCPA and CPRA (California Residents)
If you reside in California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:
  • Request disclosure of the categories and specific pieces of personal information collected about you
  • Know whether and how your personal data is used or shared
  • Request deletion of your personal information
  • Opt out of the sharing of personal information
  • Limit the use of your sensitive personal information
  • Protection from discrimination for exercising your privacy rights
Note: While we currently do not sell your personal information as defined under California law, we reserve the right to use non-sensitive user data in future affiliated products or services. Any such usage will follow applicable disclosure and opt-out rights as required by law.

6. COPPA – Children’s Privacy

Our platform is not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal data, we will delete it immediately.

7. Data Security

We use industry-standard measures to protect your personal data, including:
  • SSL encryption
  • Firewall and anti-malware tools
  • Access restrictions and audit trails
  • Secure payment processing via Stripe or equivalent
Despite our efforts, no method of transmission or storage is 100% secure. You use our service at your own risk.

8. Retention of Data

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You may request deletion at any time (see Section 4).

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:
  • Authentication
  • Analytics (e.g., Google Analytics)
  • Advertising (e.g., Meta Pixel, if applicable)
  • Improving functionality
You can manage cookie preferences through your browser settings or opt-out mechanisms.

10. International Data Transfers

Your information may be processed in the United States or any other country where our service providers operate. By using our services, you consent to such transfers. Where required, we rely on Standard Contractual Clauses or equivalent safeguards for international data transfers.

11. Third-Party Tools

We may use trusted third parties for:
  • Payment processing
  • Email/SMS marketing
  • Course delivery
  • CRM and customer support tools
These partners are authorized to access your data only to the extent necessary for their services and are contractually obligated to maintain confidentiality.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the website after changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or data-related requests, contact us at: RFW Training Email: info@rfwtraining.com Website: www.rfwtraining.com